Law Firm Call Answering ROI Calculator

A legal call answering service that ensures 24/7 coverage provides substantial value to law firms:

1. Increased lead capture: Potentially doubling lead capture rates.

2. Revenue impact: Firms using intake technology see 52% more revenue.

3. Preventing losses: Recapture potential $200,000 annual revenue loss from missed calls.

4. Improved client satisfaction and retention.

5. Efficiency gains: Lawyers focus on billable tasks.

6. Competitive advantage in a crowded market.

7. Scalability without expensive staff - paralegal salaries average $60,000, plus $12,000 for benefits and taxes

8. Potential multilingual support to expand client base.

Here are some estimated call values:

• Existing clients:

  • Routine matters: $200 - $500 per call

  • Complex cases: $1,000 - $4,000+ per call

• Prospective clients:

  • Initial consultations: $250 - $1,000

  • Potential new cases: $2,000 - $10,000+ (based on average case values)

With potential client value averaging $4,348 per call ($200,000 / 46 lost clients), a legal call answering service offers significant return on investment, enhancing lead capture, revenue, and client relationships.

How to use the calculator

1. Use the Slider to indicate then number of calls you expect to need coverage.

2. Our experience shows that 3 minutes is about average for a call, but this number can vary depending on your needs and the complexity of the calls.

3. Estimate the potential revenue each call could generate. This will differ by location, practice are and other factors.

4. Then choose "close rate". How many calls you estimate will turn into billable events.

Calculate your ROI with our new calculator.

• Our staff, specially trained to handle calls and conduct intake according to your firm's guidelines, will prioritize your clients. The estimated call cost is $3 per minute, other plans aviable.

• Our customer analysis shows that up to 10% of calls come in after hours or non-working hours. LawyerLine has you covered 24/7/365.

• Estimated close rate is the number of calls that turn into a billable event.