Call Transfer & Routing

Smart Call Routing: Control Your Calls, Optimize Your Time

LawyerLine empowers you to manage your availability and client interactions through customizable call routing and detailed message taking, ensuring you never miss an opportunity.

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Thorough Intake, Qualification, & Seamless Transfer: Never Miss an Opportunity
 

Before each call is routed, we conduct a pre-screening process to assess the caller's needs and determine if they are a qualified lead. This ensures you only connect with potential clients who align with your practice areas and criteria. If it's a good fit, we can seamlessly transfer the call directly to you, maintaining your privacy and ensuring a smooth handoff. When you're unavailable, rest assured that no opportunity is missed. We meticulously capture detailed messages and all relevant client information, allowing you to follow up with confidence at your convenience. We prioritize your time and resources, so you can focus on providing exceptional legal services.

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Smart Call Routing: Your Time, Your Way

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Our U.S.-based legal receptionists act as an extension of your firm, expertly handling each call with professionalism and care. We understand that your time is valuable, which is why we offer customizable call routing options tailored to your unique needs and schedule set times when you want calls connected, direct connection to your on-call attorney, or we can schedule a consultation for you. At LawyerLine, we prioritize your time, privacy and workflow,  ensuring you receive the calls that align with your expertise and interests in a time and fashion that maximizes your law firm's efficiency .